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Refund policy

Return & Exchange Policy

At ASTRALGLEE, we strive to give you the very best shopping experience possible. However, considering that opened or damaged products cannot be reused, we cannot accept the exchange or return of opened or used products once sold or delivered.

  • Exchange of products will be accepted only if the products are returned in a saleable condition with the original receipt/tags intact and in their original packaging, in an undamaged condition, and subject to the following terms-

  • Returns and exchange requests will be subject to checking and vetting by Astralglee.

  • Damages due to neglect, improper usage, or wrong application will not be covered under this Policy.

  • Once your return/refund request has been accepted, the process will be completed within 7-21 business days.

  • No Refund shall be made once goods are sold.

     All products once purchased are non-refundable. In general, an item may be         eligible for return within 7 days from the date of Product Delivery if it fulfills any       of the following conditions:

  • Sold in a physically damaged condition.

  • Has missing parts or accessories

  • Product packaging not opened, product not used.